Contact Us
Here are the ways you can reach us
Contact form
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Phone service
+44(0)20 8880 8880
Monday to Friday: Available 09:00-18:00 -
Email service
info@sampleeleven.com
We're available 24/7 -
Location
Unit 5, Battersea High Street, London, United Kingdom
Frequently Asked Questions
How Can I Reach Customer Support?
If you need assistance, we encourage you to check our FAQs first, where many common questions are answered. Still need help? Our Customer Support team is ready to assist you! You can reach us via email, social media, or by phone. For the most up-to-date contact options, please visit our Contact Us page, where you’ll find all the details. We’re here to help with whatever you need!
Do I need an account to place an order online?
No, you can easily complete your order using our guest checkout option. However, creating an account comes with several benefits—it speeds up the checkout process, gives you access to your order history, allows you to save personal and payment details for future purchases, and lets you create a Wish List of your favorite items. It's a simple way to enhance your shopping experience!
Forgot your password?
No problem! Simply go to the "Sign In" page and click on "Forgot your Password?". We'll send you an email with a link to reset your password. Follow the steps, and you'll be back into your account in no time.
Can't find what you're looking for?
If you're having trouble locating a specific item online, try using our search bar or browse by brand or department. If you still can't find it, our team is here to help! Reach out via Email, and our team can check for you!
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Sales
Contact SalesFor sales inquiries or to submit a request, please email us at ana@sampleeleven.com or fill out our contact form here.
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Help & Support
Get SupportFor Help & Support inquiries or to submit a request, please email us at info@sampleeleven.com or fill out our contact form here.
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Media & Press
Visit NewsroomFor Media & Press inquiries or to submit a request, please email us at ana@sampleeleven.com or fill out our contact form here.